Johnson Roofing Service

Effective Date: January 2026

Johnson Roofing Service (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, submit a form, or communicate with us by phone, text, or email.

Information We Collect

We may collect the following information when you interact with us:

    •    Full name

    •    Phone number

    •    Email address

    •    Property address

    •    Details related to chimney issues or service requests

    •    Communication preferences

    •    IP address and basic website usage data

How We Use Your Information

We use your information to:

    •    Schedule and perform roofing inspections, repairs, and related services

    •    Respond to inquiries and service requests

    •    Send appointment confirmations, reminders, and follow-ups

    •    Communicate service updates or important notices

    •    Improve our services and customer experience

    •    Comply with legal and regulatory requirements

Text Message & Phone Communication

By submitting your information, you consent to receive transactional communications from Johnson Roofing Service via phone call or SMS, including appointment reminders, confirmations, and service-related notifications.

    •    Message frequency may vary

    •    Message and data rates may apply

    •    Reply STOP to opt out

    •    Reply HELP for assistance

We do not send marketing text messages without explicit consent.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

    •    Internal staff and trusted service providers necessary to deliver our services

    •    Technology providers used for scheduling, communication, and CRM systems

    •    Legal or regulatory authorities when required by law

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies & Tracking

Our website may use cookies or similar technologies to analyze traffic and improve performance. These do not collect personally identifiable information unless voluntarily provided.

Your Rights

You may request to:

    •    Review, update, or correct your personal information

    •    Opt out of communications

    •    Request deletion of your information (subject to legal requirements)

To make a request, contact us using the information below.

Contact Information

Johnson Roofing Service

Montgomery County, Maryland

Phone: (301) 820-7838

Email: [email protected]

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.